Privacy Policy
TimberBright Pro ("we") respects your privacy. This policy explains what we collect when you use https://TimberBrightPro.com or contact us, and what we do with it.
What We Collect
- What you give us: your name, phone number, email address, service address, and the details of the work you ask about, when you request an estimate, book a job, or message us.
- How you found us: if you scan one of our printed QR codes, a small first-party cookie records which code brought you here. It identifies the sign or card, not you.
- Ordinary technical data: the address and browser your device presents, kept in server logs for security and swept on a schedule.
How We Use It
To prepare your estimate, schedule and perform the work, send your invoice and receipt, answer your questions, and keep records the law requires. We do not sell your information.
Text Messages (SMS)
If you check the texting box on our estimate form, or text our business number first, we may send you texts about your project: a confirmation of your request, a link to your estimate, a booking confirmation, a reminder before your visit, a notice when our crew is on the way, and a link to your invoice. Message frequency varies by job; message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your consent to receive texts is never sold, rented, or shared. We use a messaging provider only to deliver the messages you agreed to receive.
Reply STOP at any time to stop receiving texts, or HELP for assistance — or call (479) 879-5838. Opting out of texts does not affect your estimate or booking; we will reach you by phone or email instead.
Who Sees It
Our staff, and the service providers who host our software, process card payments, and deliver email and text messages — each only as needed to do that job. Payment card numbers never touch our servers; they are handled by the payment processor's own checkout.
Your Choices
Ask us to see, correct, or delete what we hold about you by contacting us below. We keep job and invoice records as long as tax and business law require.
Contact
TimberBright Pro · (479) 879-5838 · [email protected]